The two questions our Customer Service ladies are most routinely asked are,   'what size should I buy?' and 'how do I care for my shoes?'. 

Since our beautiful new FW18 collection has just launched, it seems the perfect time to write about both.  In part one below, is a detailed guide on how to size your own feet from the comfort of your own home. Part two (shoe care advice) will follow next week - stay tuned!